Thanh Tschoepe

Senior Software Engineer II

• Architected VizCore for CRM’s 2025 Flexible Views modernization. Coordinated six teams and enabled Maps, Gantt, Reporting, smart columns, conditional highlighting, and Board Lite.
• Simplified VizCore v1 into v2 and led QA, 10%, and 25% production rollouts. Improved page-load performance to meet HubSpot’s Tier 1 requirement; used dashboards and rollback discipline to contain regressions.
• Advanced Chat with Your Data by giving AI assistant tooling awareness of the current CRM view. Made a historically complex page easier for Sales to understand and navigate without mastering complex playbooks. Supported HubSpot’s SmartCRM and broader AI adoption goals.
• Designed and delivered a Java Backend-for-Frontend (BFF) layer for CRM. Created a purpose-built API boundary for complex frontend workflows and cross-team integrations.
• Authored and shipped cross-object filtering across the filter editor, viz-core, and visualization libraries. Made pragmatic beta-scope decisions that preserved core customer value and unblocked rollout.
• Scaled team effectiveness through early AI code-assist and agentic workflow adoption. Led an agentic-coding deep dive, updated repo AI conventions, and authored reusable keyboard-shortcut infrastructure later explored by another team.
• Joined the Customer Journey ROI team in May 2026 with no prior context. Architected frontend/backend data flow and applied the TestBuilder pattern to establish strong testing and analytics foundations. Managed the data layer, authored the Outcomes section, and aligned frontend/backend contracts.

Senior Software Engineer

• Led a UPS integration delivering real-time shipment data to 50+ brands and saving millions in data costs.
• Restarted a paused initiative. Enabled 120+ brands to customize end-consumer tracking.

Senior Software Engineer, Lead Engineer

• Delivered an enterprise expense-reporting and payroll pipeline; led core-feature refactoring.
• Led the TypeScript and React 18 migration. Reduced bug-ticket volume by 43% while mentoring teammates.
• Built a company-wide component library that accelerated product development.

Software Engineer, Team Lead

• Led a three-person retailer product team owning client-facing microservices and an API gateway.
• Partnered with Product to reduce query latency below 200ms at p95.
• Built SRE infrastructure for 2,000 orders-per-minute load testing. Founded an OAuth2 authentication system serving 30,000 accounts.